FAQs

Anywhere in the spacious Edgebrook parking lot. Parking is free, safe, and well-lit 24/7. The most convenient spots to our storefront are situated between Ace Hardware and Sonny's Place.

Just a water bottle! Leave your yoga mat at home. We provide premium-quality yoga mats and hot yoga mat towels, along with sweat towels and all of the yoga props you may need. We've designed the experience to be truly all-inclusive.

For spa, Reiki, and private yoga appointments:  Yes, 24 hours in advance.
For yoga:  No, but we recommend it. Walk-in availability is based on capacity and cannot be guaranteed.

Short answer:  no!
You know your child best. If you feel they would enjoy a yoga class surrounded by mostly adults, they are always welcome. We love having kids in class, and yoga is so beneficial for children. However, if you feel an adult-oriented yoga class might be challenging, we do offer private yoga sessions (for your child alone, the two of you together, or even the whole family!) as well as seasonal kids yoga group classes.
* For the spa, we do have an age minimum of 18.

Absolutely! We LOVE beginners. All of our classes are beginner-friendly, unless otherwise noted. You will never be expected to do a headstand or touch your toes. Come as you are, do what you can. Yoga is all about how you feel on the inside... not how you look on the outside.

Anything you're comfortable moving, stretching, and potentially sweating in. (Especially if you're coming to a Hot Yoga class.) We recommend loose-fitting, breathable, cotton clothing, rather than tight, plastic materials like polyester.

Your first time, we encourage you to arrive 15-20 minutes early to familiarize yourself with the space and settle in. That said, you are welcome to arrive as early as you'd like and relax after class in our community lounge for as long as you'd like.

Hot Yoga Classes:  105 degrees (F)
All other Yoga Classes:  75 degrees (F)

We offer a Free Meditation Class every week. If you're ready to try some of our other classes, we offer a New Student Special: $49 for one week of unlimited yoga!

All guests must shower with soap before using the sauna and tubs to ensure the cleanest environment for all and longevity of the spa equipment.

All guests must sit on a towel in the sauna and rinse prior to using the tubs.

Bathing suits are optional as the spa is completely private, and you will be uninterrupted for the duration of your appointment.

Please be mindful to treat our spa with love and care as you would your own home so that it lasts for many years to come.

Spa guests are subject to charges for damages and excessive maintenance, as determined by our staff.

Reiki is a Japanese holistic energy therapy. Reiki translates to “life force energy.” It is the energy that sustains all Life. In yoga we call it Prana, and in Chinese medicine it is called Chi. When the life force energy is flowing well in your system, you experience health and happiness of body, mind, and spirit. When the energy is depleted or blocked, you can experience dis-ease in body, mind, and spirit. Reiki liberates the life force energy in the body, clears and calms the mind, and awakens the spirit.

We recommend arriving 10-15 minutes early to familiarize yourself with our facilities and enjoy our relaxation lounge. You'll be greeted by one of our team members and guided back to your treatment room with your Reiki practitioner. The room looks and feels like a massage therapy room -- cozy and serene, decorated with healing crystals and gemstones. There is plenty of space for you to store your belongings. So long as it's comfortable for you, you'll lie down on the massage table for your session. (Let us know if you are pregnant, injured, or for any other reason wish to remain seated.) You may remain fully clothed or choose to undress and cover with the provided linens. The majority of the session will be conducted hands-off within the "aura," or the energetic field surrounding your body. If you're comfortable, some light hands-on work may be offered. Your time begins and ends with a consultation where you have the opportunity to share anything that's on your heart, or anything you experienced. You have all-day access to our Silent Meditation Room and community lounge after your session, where we have tea and a reading library available.

Yoga membership is charged on the same day of each month, on an auto-renewing basis until you cancel. Cancel anytime, even after only one (1) month. No long-term contracts, minimum requirements, or cancellation penalties.

Please see our Memberships page for details on each membership type and all of our membership perks.

Membership cancellation requests must be made in writing to info@sysrockford.com, a minimum of seven (7) days prior to your next billing cycle. Failure to submit cancellation requests seven (7) days prior to auto-renewal may result in the automatic processing of scheduled membership charges. MEMBERSHIP CHARGES ARE NON-REFUNDABLE AND NON-TRANSFERRABLE ONCE THEY HAVE BEEN INCURRED. Please take note of your scheduled auto-renewals and plan accordingly to avoid unwanted charges.

Cancellations must be completed through your online client portal. We suggest using the Momence App. Class reservations must be cancelled 1 hour prior to class start time in order to receive a credit back to your account. Appointments must be cancelled 24 hours before appointment start time to receive a credit back to your account. After cancellation windows have closed, credits will no longer be available. Monetary refunds will not be available for any reason.

Monetary refunds are not available. All refunds are handled in the form of credits. If cancelled properly online in your client portal within our cancellation policy windows, all cancelled class passes and appointments will be credited back to your account for future use.

If you are unable to cancel within your online client portal, please call or email us to cancel. Cancellation policy time windows still apply. You must receive confirmation of your cancellation in order to receive credit to your account.